Coaching Difficult People - 7 Steps to Success

One thing most managers and supervisors would rather avoid is confronting difficult, uncooperative and unproductive people. People who are the least likely to want or accept coaching are usually the ones who need it the most! Gain confidence that you have the tools to positively confront difficult people the very next day.

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Maximizing Sustainable Results through Engagement

Gain employee input and ideas without chaos, work on issues without paralysis by analysis or slowing down the implementation process. Align, build commitment and move quickly through ongoing employee dialogue sessions, end user input sessions, change implementation action planning sessions and larger group meetings.

Morning Coffee Break - June 1st -- Click for details

Difficult Conversations

Difficult Conversations are the ones you would rather not have – the ones you dread – the ones that have strong emotions, tension and differences of opinion. Imagine the difference it would make if you felt confident and in control when the stakes are high – if you were able to solve problems early, make better decisions, improve co-operation and save time dealing with resistance and performance problems.